OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 101 comments received in the last 90 days.
11 June 2026
Huge thanks to Oliver Ellwood at Mini One Group Brighton. Knowledgeable, professional and always keeping me informed, he made purchasing my new all-electric MINI Countryman ALL4 a pleasure. He went above and beyond throughout and is a real credit to
06 June 2026
Josh was always helpful and great every step of the way on informing us when our vehicle was due
05 June 2026
Good comms, great customer service and supportive experience
30 May 2026
I have been very happy with all my meeting at Mini One in Portslade .
28 May 2026
Ollie was excellent. From facilitating request to test drive to delivery of vehicle.
27 May 2026
Mainly because of George Cornwell who was excellent.
24 May 2026
Nick the salesman. Good man
22 May 2026
From the moment I entered the Mini showroom I was greeted, welcomed and given undivided help and attention. Josh who assisted me from start to completed purchase of my vehicle was wonderful, making purchase not only a pleasure but exciting too.
20 May 2026
A totally excellent services from start to finish. Ollie Ellwood was organised, efficient, super communicative and beyond helpful with supporting my sister's Motability application. Can't fault him, or the service in general ??????
15 June 2026
Helpful and professional service completed on scheduled time scale
15 June 2026
Shydon Webster-Copeland was really helpful.
15 June 2026
Excellent service, looked after very well, from the initial phone call to actually arriving at the garage, too the moment I left.
15 June 2026
Friendly customer service and very helpful.
14 June 2026
It was good and as promised
13 June 2026
Great friendly customer service as always from Josh.
11 June 2026
Everyone heloful and service prompt
11 June 2026
Staff always helpful and friendly
10 June 2026
The staff were efficient and friendly; great communication and my car was genuinely clean afterwards!
09 June 2026
Looked after well, all went smoothly
FIND Group 1 Brighton.
Address
- Victoria Road, Portslade, Brighton, BN41 1YH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 01273 838 229
Brighton as well as surrounding areas including Hove, Lancing, Hassocks and Burgess Hill
Address
- Victoria Road, Portslade, Brighton, BN41 1YH, Victoria Road, Portslade, Brighton, BN41 1YH
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01273 838 229
Brighton as well as surrounding areas including Hove, Lancing, Hassocks and Burgess Hill
16 June 2026
Nice environment. Was able to park easily. G rest customer service.